Privacy built for trust.

We collect information to operate DoorLetter and deliver your notes safely.

• Email address: used for account access, notifications, and support.
• Property address: required to identify the homeowner and route your note.
• Note content: the message you send to the homeowner.

We use the information you provide to:

• Deliver your note to the intended homeowner.
• Send notifications about note status and replies.
• Provide and improve the DoorLetter service.
• Respond to support inquiries and manage your account.

We work with trusted third-party providers to power DoorLetter:

• Supabase: authentication, user accounts, and data storage.
• Lob: physical letter delivery and address verification.
• Stripe: payment processing and subscription management.
• Resend: transactional email delivery.

These providers receive only the data necessary to perform their services and are contractually bound to protect it.

We support your privacy rights under GDPR and applicable U.S. privacy laws. You may:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data.
• Object to processing or ask us to restrict it.

To exercise these rights, contact us at privacy@doorletter.com.